Engineer - Converged Charging Operations
- Managing the whole charging domain platforms / systems and other integrations.
- Responsible for checking end to end feasibility / functionality of the system for new service / system implementations.
- Responsible for checking the impact of new service implementations and its life cycles.
- Take actions based on system statistics and reports.
- Responsible for new products / tariff implementation in GSM prepaid and post-paid based on business requirements and giving the optimal solutions.
- Responsible for troubleshooting of system issues and providing immediate solutions to minimize customer impact (customer complaints, system issues, network issues)
- Responsible for implementing new services to optimise the existing service delivery.
- Identifying system issues due to customer complaints and escalate them to vendor for solutions.
- Application Deadline: 2020-03-31
- Industry: IT/ Software/ Hardware/ Networking
- Job Type: Full Time
- Job Location: Island Wide
- Career Level: Any
About the Company
- Company Name: Dialog Axiata PLC
- Address: 475, Union Place, Colombo, Western Province, 00200, Sri Lanka
- Telephone: 077 767 8700