Responsible for the planning and development of group technology processes and
improvements in operation and business project planning /execution. Monitoring, recording and reporting of KPIs for key processes.
• Liaise with User Divisions to develop and update the group technology Business Continuity Management (BCM)plans , Disaster Recovery (DR) plans and ERM targets.
• Develop Opex CRS processes and targets with stake holders while driving the stake holders to the established targets.
• Conduct group tech audits (on the own and as a team member with external auditors), report and plan improvements with User Divisions (UDs).
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